It is our responsibility to assist our customers in the most professional manner. If you have questions on any of our Work Wheels products from our site, feel free to give us a call.

To purchase wheels from the WORK Wheels lineup, please contact any WORK Authorized Dealer.


Shipping Information:

Orders are processed in the most timely manner, and in stock items should ship out within 2-3 business days from completion of the transaction process.

Items are shipped by USPS Priority Mail with tracking information unless specified otherwise.

Please note that while tracking information is provided, there is typically no signature required upon delivery. In cases where a signature is required, please note that it is at the mail carrier's discretion if they will require a signature. If the item shows as delivered successfully by USPS, we would not be responsible if a package is lost, stolen, or misplaced, after delivery.

If you are an international customer, please contact us via email prior to ordering.


Refund, Returns and Cancellation Policies:

- Damaged, opened, installed, or altered products cannot be returned.

- Returns/exchanges will not be made on products which have been installed, used, or otherwise defaced. If items are returned with damaged or missing packaging, we will not accept the return or exchange and the customer would be responsible for return shipping. If the customer does not pay for return shipping or want the items back, they will be disposed and/or recycled.

- It is the responsibility of the customer to review the item description of the items purchased. WORK Wheels USA will not accept returns or exchanges based on lack of item description review.

- It is the responsibility of the customer to check fitment with WORK Wheels USA before purchasing. WORK Wheels USA will not accept returns or exchanges due to fitment issues that were not verified beforehand.

- Defective merchandise upon its arrival should notify WORK Wheels USA immediately.

- Any special or custom ordered items are not returnable, nor can they be cancelled once the order is placed. If you choose to cancel a special or custom order, your deposit will be forfeited.

- If upon arrival you noticed any missing parts within the order, please notify WORK Wheels USA immediately.

- If upon delivery you see damage to the item or package, please notify the carrier and also notify WORK Wheels USA immediately. WORK Wheels USA only ships items in brand new condition (unless specified otherwise), and package them to the proper standards to avoid damage during transit. Once the item(s) leave WORK Wheels USA it is in the control of the carrier during transport.

- A return claim must be initiated within 14 calendar days after receipt of the products from the carrier or the date the order was picked up by the customer

- Any eligible item(s) for return will require a RMA (Return Merchandise Authorization) number. Any item(s) sent back to our facility without a RMA number will not be accepted, and WORK Wheels USA accepts no responsibility for damage or loss to a non RMA numbered item.


Frequently Asked Questions:

1) I just ordered placed my order, how can I follow up on status / a tracking number?:

Feel free to contact us via email or phone to follow up on your order. Tracking numbers when applicable will be sent to the email address provided in the order.

2) How do I order WORK Wheels?

To purchase wheels from the WORK Wheels lineup, please contact any WORK Authorized Dealer.

The items you see on this site can also be purchased through these dealers.

3) What if I am not sure if the item will fit my vehicle?

Please review the item description and if you are still not sure please feel free to contact us to verify.

For all other questions or inquiries please contact us.

4) How do I care for my WORK Wheels?

Please visit the following link to read on proper wheel care to avoid damage: Technical Aspect - Wheel Care

5) I placed an order online but would like to cancel, how can I do that?

Please email us using the link at the top of the page and we will assist with your request.


Within WORK Wheels Online, there may be typographical errors or incorrect pricing that might not be updated or correct. reserves the right to fix any typographical errors, incorrect pricing, or omissions (even after an order has been placed) and to make these changes without notice. reserves the right to modify, change, or cancel any order that is placed on incorrect information. We apologize for any inconvenience that is caused.
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